Frequently Asked Questions
Below are some of the most frequently asked questions from you, our clientele. We hope you can find the answer you are looking for. If not, please make an enquiry on our contact page.
To confirm a booking, all we need is a 10% per person deposit. Once we have received the deposit we make all of the arrangements for you. We will require Name, the number of people that will be going. We then make all the necessary bookings & confirm and secure your dates with the activity or accommodation providers.
The deposit is fully refundable up to 2 weeks prior to departure.
We confirm all the booking’s made & call you to make sure that you are happy with the times & venues etc which have been booked & secured for you.
We take care of all the organising for you. All you have to do is confirm final numbers collect the final payment from the party goers & make payment AT LEAST 14 days before departure date.
At least 14 days before you depart we will require exact numbers of people going & also we will send you a final invoice for the amount of people going. The final payment MUST be made at least 14 days prior to departure otherwise you may lose the booking. We unfortunately in many cases cannot do anything about this as it the activity or accommodation providers that require the full payments to be made and may cancel bookings if they do not receive the payments in time.
We also send you out a full itinerary, giving you full details of where you will be going & what you will be doing, with times & addresses of venues etc.